DNS Changes

There are a few ways you can complete a migration between servers using the same domain. The way we recommend is the following: Set up your domain on your new host, recreate the email accounts, and document all passwords. Document the IP address of your old host (or if you know the host name you [...]

By |2020-09-24T08:48:49-07:00September 24th, 2020|0 Comments


Starting February 15, 2021, G Suite accounts will only allow access to apps using OAuth. Password-based access will no longer be supported. You will need to create an App Password to use with your IMAP connection, instead of using your normal login details. To continue using a specific app with your G Suite accounts, users [...]

By |2020-09-24T08:50:41-07:00December 16th, 2019|0 Comments

My computer keeps going to sleep

You will need to change your settings in your control panel (power options) to stay awake for the duration of the transfer, or on a mac go into your system preferences (energy saver) and set the timeout for when the computer goes to sleep.

By |2018-12-03T10:21:46-08:00December 3rd, 2018|0 Comments

Can I resume failed transfers?

Yes, you can! As long as the tab remains open. We added an option as of version 4.0, December 2018, to click to resume or retry failed transfers. Failed transfers can happen for a variety of reasons - one of the servers could close the open port, the computer you're using could go to sleep, [...]

By |2019-06-25T09:43:27-07:00December 3rd, 2018|0 Comments

Does this service check for Duplicates?

As of version 4.0, Dec 2018, yes we do check for duplicates. It uses the header value message_id - if a message_id is not present then it won't be able to know if the destination contains a duplicate or not, but if it's assigned, then you should have no issues with duplicate detection.

By |2018-12-03T10:12:24-08:00December 3rd, 2018|0 Comments

The Demo is Not Working

Demo not working for you? Usually this is due to a couple of different factors. Check out our troubleshooting list: Make sure that if you don't have direct access to the new server due to DNS not being switched yet, you use the IP address. For example, if you were to use mail.yourdomain.com in both [...]

By |2016-03-01T10:18:59-08:00March 1st, 2016|0 Comments

Do you work with Outlook.com, Live, or Hotmail Accounts?

Sure do! Here's the settings you need to know. Note: You may get a notification from Microsoft! It will read something like this: We detected something unusual about a recent sign-in for the Microsoft account *****@outlook.com. For example, you might be signing in from a new location, device, or app. To help keep you safe, [...]

By |2019-07-30T16:10:32-07:00January 22nd, 2016|0 Comments

How can I connect to Gmail?

You need to turn on IMAP in your settings. We recommend reading this article before continuing: https://support.google.com/mail/troubleshooter/1668960?hl=en The server settings you need to know after this are: Incoming Mail (IMAP) Server - Requires SSL imap.gmail.com Port: 993 Requires SSL:Yes Email address: your full Gmail address (username@gmail.com) Google Apps users, please enter username@your_domain.com Password: your Gmail [...]

By |2019-06-25T09:43:27-07:00January 22nd, 2016|0 Comments

How do I know you are secure?

We use SSL to encrypt the connection between you and the server, so nobody can snoop on your transfers in progress. If you are using SSL to connect to the mail servers themselves, then that is encrypted end-to-end too. The script itself just copies your email contents into a variable, which is stored in temporary memory. [...]

By |2019-06-25T09:43:27-07:00January 22nd, 2016|0 Comments